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2022 Rates FAQs

Why is Jo-Carroll Energy raising rates in 2022?

To maintain fair and equitable rates, cost of service studies for electric and natural gas, completed in 2021 and 2020, were utilized in the development of the rate adjustments. Our goal is to curb rate increases for our electric and natural gas members at or below inflation, while collecting sufficient revenue to cover expenses.

How much is the minimum monthly charge?

The minimum monthly charge is the total of the facility charge and the member service charge.

For single phase electric service remains at  $32:

                  Facility Charge + Member Service Charge = Minimum Monthly Charge

$32 + $5 = $37

For residential natural gas this is $25 (increase of $1 in the facility charge) :

Facility Charge + Member Service Charge = Minimum Monthly Charge

$20 + $5 = $25

When will I see the changes in rates effect my bill?

The new rates will be reflected on the bills you receive on or after April 7, 2022.

What is the facility charge?

As a distribution cooperative, many of our expenses are related to the delivery of energy to you - or in other words - the basic cost to provide energy.  The facility charge covers most of the costs incurred for the systems that carry electricity or natural gas. This includes power lines, pipelines, trucks, labor and other expenses the Cooperative incurs ensuring energy is available when you need it, no matter how much energy is sold.

Why has the natural gas facility charge increased?

An increase in the facility charge to help us recoup operating costs allows members to reduce their energy use without impacting the revenue we need to operate, provide system maintenance and make needed improvements that keep our systems safe and reliable.

What is the member service charge?

The member service charge is a flat fee that covers administrative costs of managing members’ accounts. This includes billing, postage, facilities, software systems and personnel.

For residential rates, what in dollar amounts am I looking at for an increase?

An electric member who uses 500 kWh per month will see an annual increase of about $24.72.

A residential natural gas member who uses 100 therms will see an increase of about $3.50 on their monthly bill. A residential natural gas member who uses 125 therms per month will see an increase of about $4 on their monthly bill.

Single Phase Electric Rate

Rate

Current

Revised

Change

Facility Charge

$32 per month

$32 per month

No Change

Member Service Charge

$5 per month

$5 per month

No Change

Delivery Charge

$0.03750 per kWh

$0.03321per kWh

$0.00429 decrease

Energy Charge

$0.03500 per kWh

$0.03655 per kWh

$0.00155 increase

Generation Charge

≤ 1500 kWh

$0.04500 per kWh

$0.04297 per kWh

$0.00203 decrease

Generation Charge

> 1500 kWh

$0.01800 per kWh

$0.01597 per kWh

$0.00203 decrease

Transmission Charge

$0.01750 per kWh

$0.02639 per kWh

$0.00889 increase

Power Cost Adjustment

$0.003 per kWh

$0.00001 per kWh

$0.00299 decrease (can fluctuate up or down)

Three Phase Electric Rate

Rate

Current

Revised

Change

Facility Charge

$100 per month

$100 per month

No Change

Member Service Charge

$5 per month

$5 per month

No Change

Delivery Charge

$0.03000 per kWh

$0.01909 per kWh

Decrease $0.01091

Energy Charge

$0.03500 per kWh

$0.03672 per kWh

$0.00172 increase

Generation Charge

≤ 1500 kWh

$0.04100 per kWh

$0.03983 per kWh

$0.00117 decrease

Generation Charge

> 1500 kWh

$0.03950 per kWh

$0.03983 per kWh

$0.00033 increase

Transmission Charge

$0.01250 per kWh

$0.02639 per kWh

$0.01389 increase

Power Cost Adjustment

$0.00306 per kWh

$0.00306 per kWh

(can fluctuate up or down)

Natural Gas Rate 42

Rate

Current

Revised

Change

Facility Charge

$19 per month

$20 per month

$1

Member Service Charge

$5 per month

$5 per month

No Change

Delivery Charge

$0.38 per therm

$0.405 per therm

$0..025 per therm

Energy Charge

Varies Monthly

Varies Monthly

 

Natural Gas Rate 43

Rate

Current

Revised

Change

Facility Charge

$25 per month

$26 per month

$1 increase

Member Service Charge

$5 per month

$5 per month

No Change

Delivery Charge

$0.33 per therm

$0.355 per therm

$0.025 increase

Energy Charge

Varies Monthly

Varies Monthly

 

 

How do Jo-Carroll Energy’s rates compare to other cooperatives [other utilities]?

The average combined residential monthly facility and member service charge of the 24 electric cooperatives in the Association of Illinois Electric Cooperatives was $41.55 in 2021. We are currently the eighth lowest.

Why am I charged an energy charge and a generation charge on my electric bill?

The energy charge consists of the kilowatt hours of energy used by a member. The generation charge is the kilowatts of capacity required to meet demand requirements. Based on a member’s kWh use, it can be seen as the long-term investment for the steel-in-the-ground facilities of the power supplier.

I have multiple accounts with different rates. Why am I charged a different delivery charge for each of my accounts?

Different service types require different sized transformers, conductors and other equipment. The costs associated with the different equipment are covered only by members who have these accounts. This is the most equitable and fair way to allocate costs across all members.

Why are we being charged a Power Cost Adjustment (PCA)?

The rates are developed based on historic data. The PCA is determined by how much the monthly power cost per kWh is above or below the base power cost. The PCA can go up or down or remain the same.

I already have difficulty paying my monthly bill. I there anything I can do?

We offer our members on fixed incomes a three-pronged approach to managing their bills:

  • Education and awareness of their use
  • Conservation through energy efficiency programs
  • Assistance through Low Income Heating Energy Assistance Program (LIHEAP) and our Neighbor to Neighbor Care Funds when appropriate.
  • Members are encouraged to be proactive if they are having trouble paying their energy bills, as staying current will minimize additional fees.
How will this affect members on budget bill?

If nothing else changes and their use remains the same, members on budget bill will see a small increase on their May bill; amounts will then recalculate in November. If the member would like to assume a 2% increase on their base this can be done to minimize a true-up in the fall due to the increase.

What is JCE doing to reduce future increases?

Although inflation has hit Jo-Carroll Energy relentlessly with double digit increases almost across the board for all materials, the board of directors and our team continue to be very conscientious of these increased costs, along with material shortages.

Keeping safety at the forefront, our team is managing the use of materials as efficiently as possible. In some instances reusing and repurposing materials where feasible. By following our strategic objectives of operational excellence, growth and enhanced cooperative value, the average rate increase of 2 percent across member classes is well below projected inflation. Our goal is to curb rate increases for our electric, natural gas and broadband members at or below inflation.

Why does JCE have to maintain margins?

Margins provide the cash flow to operate the cooperative—in equipment and conducting day to day business.

Am I able to request a change in my current rate class?

The type of service you require determines your rate class. If you believe that your rate class does not accurately represent the type of service you are receiving, please contact our Operations Department at 800-858-5522.

What are the requirements for going on the electric heat rate?

The electric heat rate is available to single phase service accounts that meet additional requirements:

Electric heat shall be the primary source of heating in the residence.

The member shall have permanently installed residential electric heating equipment of 5,000 watts or more or a geothermal system.

The member shall have at least two major electric appliances in use—other than the electric heat. Major appliances include an electric range, built-in electric range and oven, electric water heater and electric clothes dryer.

Fifty percent or more of the electrical use is for residential purposes.

Jo-Carroll Energy reserves the right to inspect the member’s service to determine that all of the requirements are met.

What are some ways I can manage my bill?

Jo-Carroll Energy offers various bill payment programs including budget billing and levelized billing. A budget billing plan allows you to pay the same amount each month, based on your previous 12 months of service. Levelized billing uses a “rolling average”. While the amount due will vary from month to month, this plan can help take the shock out of your energy bill during extremely cold or hot weather.

 

There are many steps members can take to lower their monthly energy costs.  With the helpful tools and resources Jo-Carroll Energy offers, using energy wisely is easier than you think. We can work together to use energy efficiently. You can find energy saving information on our website and at TogetherWeSave.com.

Jo-Carroll Energy offers members free phone consultations with our energy advisor and an extensive energy efficiency incentive program. For more information about these programs, contact our energy advisor John Scott at 800-858-5522, ext. 1339.

I understand that many of the costs for energy are passed through from generation and transmission companies. But, what can I do as a member of Jo-Carroll Energy to help lower these costs for all members?

Energy costs are calculated by power providers based on peak use.  Peaks refer to the time of day when the most energy is used.  During the summer, this can occur between 11 a.m. and 7 p.m.  During the winter the peak may occur in the colder, evening hours from 4 to 10 p.m.  Performing certain chores during off-peak hours or on weekends can help reduce the cooperative’s overall peak consumption and overall costs.  By changing your home’s energy habits, you can help reduce the cooperative’s energy bill.

Will my Sand Prairie bill be affected by these changes?

Sand Prairie Wireless bills are not affected by these changes.

Does the Sand Prairie fiber project affect my electric bill?

Members are not paying for other members to get fiber. Sand Prairie is borrowing from the equity of Jo-Carroll, which over time will be paid back. We have also obtained a separate credit facility (loan) to finance these projects.

In the broad prospective, rural broadband (specifically fiber) is recognized as playing a major role in the quality of life and economic health of our communities. Broadband can make a difference in the prosperity of our rural communities, giving our current and future members the same opportunities and access as our urban counterparts. More members and businesses, more accounts to spread fixed costs across, which help stabilize future rates.

I am having trouble reading my billing statement. Can I speak to someone about my current bill?

 Please call us at 800-858-5522 if you have questions.

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  • My Account
    • Manage My Account
      • Account Management
      • Bill Payment Options
      • Member portal
      • Mobile App
    • Member Info
      • Energy Assistance
      • Capital Credits
      • Co-op Connections Program
      • Programs
      • Scam Awareness
  • Services
    • Divisions
      • Electric Service
      • Natural Gas Service
      • Sand Prairie Internet
    • Services
      • Start or Stop Service
      • New Service Construction
  • My Community
    • Commitment to Community
      • Economic Development
      • Member Involvement
      • Donations and Sponsorships
      • Sharing Success grants
    • For Our Students
      • JCE Scholarship Program
      • IEC Scholarships
      • Youth to Washington
      • Coloring Contest
      • Teacher Resources
    • Photo contest
  • My Co-op
    • About The Co-op
      • About JCE
      • Board of Directors
        • Director Elections
      • Minutes & Bylaws
      • Contact Us
      • Financials
      • Employment
      • Cooperative Principles
      • News & Resources
        • Bill Inserts
        • Hi-Lines Newsletter
        • Pilot Light
        • Annual Reports
    • Programs and Events
      • Member Appreciation Days
      • Annual Meeting
      • Touchstone Energy
      • Co-ops Vote
  • Energy Solutions
    • Renewable Energy
      • Distributed Generation
      • Member Owned Distributed Generation
      • Evergreen
      • Solar Energy
        • Community Solar
        • South View Solar Farm
    • Beneficial Electrification
      • Geothermal
        • Learn how to power up your efficiency with geothermal
      • Drive Electric
      • Lawn Care
    • The Energy Detective
      • The Energy Detective
        • Small Business and Agriculture Energy Audits
        • Kill-A-Watt Meters
      • Energy Analysis Program
      • Energy Efficiency Incentives
      • Demand Response
      • Residential Energy Efficiency Loan Programs
  • Safety