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CONTACT US - We want to hear from you!

Elizabeth Office Hours:

7:30 a.m. – 4 p.m. (Monday – Friday)

P.O. Box 390

793 U.S. Route 20 West

Elizabeth, Illinois 61028

 

Savanna & Geneseo Office Hours:

7:30 a.m. - 1 p.m. & 1:30 - 4 p.m. (Monday – Friday)

 

Savanna Office: 

103 Chicago Avenue

Savanna, Illinois 61074

 

Geneseo Office: 

1004 S. Chicago St.

Geneseo, Illinois 61254

 

*Available by phone until 4:30 p.m.

How can we help you?

Please fill out the following form to submit your question. A Jo-Carroll Energy Member Services Representative will get back to you as soon as possible. Inquiries submitted through this form are handled during regular business hours.

 Members are reminded to please not disclose any personal or health-related information, such as social security numbers, banking information, etc. on this form or other forms. 

 

To report an outage, please call 800-858-5522.

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©2022 Jo-Carroll Energy. All Rights Reserved

  • My Account
    • Manage My Account
      • Account Management
        • Member portal
      • Bill Payment Options
        • Energy Assistance
      • Mobile App
    • Member Info
      • Capital Credits
      • Co-op Connections Program
      • Programs
      • Scam Awareness
  • Services
    • Divisions
      • Electric Service
      • Natural Gas Service
      • Sand Prairie Internet
    • Services
      • Start or Stop Service
      • New Service Construction
      • FirstCall
  • My Community
    • Commitment to Community
      • Economic Development
      • Member Involvement
      • Member Appreciation Days
      • Donations and Sponsorships
      • Sharing Success grants
    • For Our Students
      • JCE Scholarship Program
      • Teacher Resources
      • Youth to Washington
      • Coloring Contest
    • Photo contest
  • My Co-op
    • About The Co-op
      • News & Resources
        • Bill Inserts
        • Hi-Lines Newsletter
        • Pilot Light
        • Annual Reports
      • About JCE
      • Board of Directors
        • Director Elections
      • Financials
      • Contact Us
      • Employment
      • Cooperative Principles
    • Programs and Events
      • Annual Meeting
      • Minutes & Bylaws
      • Touchstone Energy
      • Co-ops Vote
  • Energy Solutions
    • Renewable Energy
      • Distributed Generation
      • Member Owned Distributed Generation
      • Evergreen
      • Solar Energy
      • Community Solar
      • South View Solar Farm
    • Beneficial Electrification
      • Geothermal
      • Drive Electric
      • Lawn Care
    • The Energy Detective
      • The Energy Detective
        • Small Business and Agriculture Energy Audits
        • Kill-A-Watt Meters
      • Energy Analysis Program
      • Energy Efficiency Incentives
      • Demand Response
      • Residential Energy Efficiency Loan Programs
  • Safety